Product support
Questions about templates, uploads, generation or downloads.
Write to usContact
How can we help?
Email us at contact@viralairapvideo.net. A real person reads every message, and we reply within 2 business days.
Billing & refunds
Orders, credits and refund requests. For payment or receipt questions you can also contact our merchant of record, Waffo, at support@waffo.ai.
Write to usPrivacy & data
Access, export or delete your personal data or your account.
Write to usReport content
Report misuse, unauthorised use of your image, or an IP concern.
Write to usTo help us respond faster, please include
- The email address of your RapVideo account.
- Your order number or payment date for billing questions.
- The time of the generation and the template name for generation issues.
- Links or screenshots for content reports.
Company information
- Brand
- RapVideo
- Operated by
- Viral AI Rap Video
- Website
- www.viralairapvideo.net
- Service
- Online AI short-video generation (digital service, delivered instantly online; no physical goods)
- Payments
- Processed by Waffo (Waffo.com Limited), our merchant of record and authorised reseller. Prices are shown in USD before checkout.
- Response time
- Within 2 business days